Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

 

2. Arrange a visit to the referral agency.

LIST 2017 WHERE YOU CAN GET A VOUCHER FOR THE FOODBANK
APEX HOUSING, ACTION FOR CHILDREN, BRANDYWELL&BOGSIDE TRUST , BEACON CENTRE, BRITISH LEGION, CARNHILL RESOURCE CENTRE, CAW & NELSONDRIVE ACTION GROUP,  CHEST, HEART & STROKE N.I, CREGGAN NEIGHBOURHOOD PARTNERSHIP, CREGGAN DAY CENTRE, CREGGAN COMMUNITY COLLECTIVE, DAMIEN HOUSE, DERRY & STRABANE DISTRICT COUNCIL, DOVE HOUSE, DUNLUCE FAMILY CENTRE, EAMON MCCANN MLA, EXTERN, FIRST HOUSING AID & SUPPORT, FRANCIS ST SHELTER, FOYLE HAVEN, FOYLE PARENTS & FRIENDS ASSOC, FOYLE WOMEN’S AID,GALLIAGH WOMEN’S GROUP, GARY MIDDLETON MP, HILLCREST HUB, IGNITE YOUTH GROUP JEFFERSON COURT, KINSHIP CARE, LIFE TRIUMPHANT CHURCH, LINCOLN COURT YOUTH & COMMUNITY ASSOC, MARK H DURKAN, NWRC STUDENT SUPPORT, NEWPIN, OLD LIBARY TRUST, PRAXIS CARE, ROSEMOUNT RESOURCE CENTRE, RDACHRG,  REP NETWORK FOR UNITY,  SSAFA,  SALVATION ARMY, SHANTALLOW RESIDENTS ASSOC,  SIMON COMMUNITY,  STRAND FOYER,  SURESTART – (EDENBALLYMORE, SHANTALLOW & WATERSIDE+), TIME TO CHOOSE,  TURNING POINT, TULLYALLEY 12, ULSTER UNIVERSITY STUDENT SUPPORT, WATERSIDE AREA PARTNERSHIP, WAY TO GO, WH&SST- (GATEWAY TEAM, LAC TEAM, DOMESTIC ABUSE TEAM, FAMILY INTERVENTION, & SOCIAL WORK TEAM). YMCA, 13:8 STREET REACH16+PATHWAYS TENANCY SUPPORT

They will discuss your situation and supply you with a foodbank voucher where appropriate.

3. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

 

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