Get Help
How to get help
If you need help from our service there are a few simple steps to follow.
The most important step is to get a referral.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling, they will issue you with a referral. The local agency can also provide support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Advice organisations, community organisations, housing support officers, family hubs, health visitors, social services and some local charities, all listed below.
1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Arrange a visit to the referral agency.
Organisation’s that you can get a referral to Foyle Foodbank from:
- 16+ Pathways Tenancy Support
- 4RS/RCD
- Arc Fitness
- Abbey Medical Practice
- Aberfoyle Medical Practice
- Action For Children Ebrington Square
- Advice NI
- Advice North West
- All Saints Clooney
- Apex
- Ascert
- Ashmore House
- Ask
- Autism Initiatives NI
- Banagher Day Hospital
- Banks of the Faughan
- Bayview Medical Centre
- Bogside & Brandywell Health Forum
- Bridge Street Medical Centre
- Bryson Care/Floating Support
- CAMHS (Child & Family Team)
- Carlisle Road Presbyterian Church
- Cathedral Youth Club
- Caw Nelson Drive Action Group
- Cedar Foundation
- Children’s Disability Team, Lilac Villa Gransha Park
- Circle of Support
- Cityview Medical
- Choice Housing
- Clanmill Housing Association
- Clarendon Medical
- Claudy Health Centre
- Clooney Community Centre
- Colm Eastwood SDLP MP
- Creggan Community Collective
- Creggan Day Centre
- Creggan Enterprises
- Creggan Neighbourhood Partnership
- Currynierin Community Association
- Derry Youth and Community Workshop
- De Paul
- Donal Casey Court
- Dove House
- Dunluce Family Centre
- Dr P Doherty Surgery
- Education Authority
- Education Welfare Service
- Eglinton Community Limited
- Eglinton Medical Centre
- Emergency walk-ins
- Enagh Youth Forum
- Family First Hub
- Family Nurse Partnership
- First Housing Aid and Support services
- Focus Project
- Foyle Down Syndrome
- Foyle Haven
- Foyle New Horizons- Action Mental Health
- Foyle Parents & Friends Assoc
- Foyle Women’s Aid
- Foyle Vineyards
- Foyleside Family Practice
- Gary Middleton DUP MLA
- Gasyard Wall Feile
- GDI
- Glendermott Medical
- Grangewood Hospital
- Greater Shantallow Area Partnership
- Habinteg
- Health Improvement Team
- Hillcrest Trust
- HURT (Have Your Tomorrows)
- Irish Street Community Association
- Learmount Community Development Group
- Lettershandoney district development group
- Lincoln Courts Youth & Community Association
- Maydown Community Association
- Mark H Durkan
- Mens Action network (MAN)
- Methodist Churches
- Migrant Centre NI
- Newpin
- NI Housing Executive
- North West Methodist Mission
- North West Migrants
- Northside Medical Practice
- NWRC Student Services
- Oakleaf Medical Practice
- Oldbride House
- Older People Northwest
- Outer West Neighbourhood Partnership
- Park Medical
- People Before Profit
- Playtrail
- Praxis Care – FYPP
- Praxis Care Operations
- Probation Service NI
- PSNI
- Quayside Medical
- Radius
- Rainbow Child and Family Centre
- RDACHRG
- Riverfront Medical
- Riverview House
- Rosemount Resource Centre
- Sensory Support Service
- Shantallow Health Centre
- Shantallow Residents Association
- Simon Community
- Sinead McLaughlin SDLP MLA
- Sinn Fein
- Skeoge Community HUB
- Slievemore Recovery Mental Health Service
- Smartmove housing
- Start 360
- Strand Foyer
- Strathfoyle Community Association
- Strathfoyle Womens Activity Group
- Street Soccer NI
- Surestart (Little Hands)
- Surestart Edenballymore
- Surestart Shantallow
- SVDP
- The Churches Trust
- The Resource Centre Derry
- The Rosses
- The Village Community Hub
- Tullyally community centre
- Ulster Unionist Party
- Ulster University Student Support
- Voices of Young People
- Waterside Hub
- Waterside Neighbourhood Partnership
- Waterside Womans Centre
- Wave Trauma Centre
- Western Health and Social Services
- Waterside Health Centre
- WHSCT – Adult Autism Services
- WHSCT – Adult Learning Disability Team
- WHSCT – Adult Mental Health
- WHSCT – Children’s Looked After Team
- WHSCT – Court Team
- WHSCT – Family Intervention Eastbank
- WHSCT – Gateway Team
- WHSCT – Family Intervention Westbank
- WHSCT – Physical Disability
- WHSCT – Adult Safeguarding Team
- Woodlea House
- Youth Community Association
- Youth Justice Agency
- 21 Training
3. Redeeming your referral at our centre.
A member of staff or volunteer will ring you beforehand and arrange a day and time that suits for you to come to the Foodbank. You can find our centre address and opening times here. When you arrive, we’ll welcome you, offer you a hot drink and our staff will chat with you about your situation. We’ll also discuss any dietary needs you may have and you can choose your own items in our shop or receive a parcel.
We’ll also help to support you in any other ways that we can. We offer other support services and advice, such as benefits and debt advice, money management and housing. We also make referrals to other organisations depending on your circumstances.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.