Get Help
FAQs
Here are answers to frequently asked questions:
How does my organisation make a referral to Foyle Network Foundation?
Our foodbank works with a range of local agencies who meet people struggling financially or in crisis. Advice organisations, family hubs, community organisations and health visitors are just some of those who can refer people to our service. If you think that your organisation could help people by referring them to our service, please get in touch with us to discuss becoming a registered agency.
Where is my nearest foodbank centre?
Please go to the locations page to find the address and opening times of each of our foodbank centres. Please note you must have a foodbank referral to receive help from the foodbank. If you don’t please contact us to find out how to get a referral.
What’s in a typical food shop/parcel?
At Foyle Network Foundation we provide food and household essential items that include: non-perishable food, fresh fruit & veg, diary products, fresh meat, frozen food, baby food, gluten free products, pet food, household cleaning items and toiletries.
Can the parcel be adapted to special dietary requirements?
Our foodbank can usually adapt your food parcel to suit your dietary needs. Just let us know when you arrive with your referral. We can provide specific parcels for a range of needs including people with diabetes, gluten intolerance and vegetarians. We will also endeavour to adapt your parcel to accommodate any food allergies you indicate.
Will the food parcel cater for my whole family?
We adapt your food parcel according to the number of adults and children indicated on your voucher. They will also endeavour to provide foods that are age appropriate and in suitable quantities for your children.